Contact information

QUICKBOOKSHELP

https://quickbookshelp.shop/

CONTACT US

We're here to help — Monday to Saturday, 09:00 – 18:00 (UK time)

Whether you have a question about an order, need help with a return, or simply want to get in touch, our customer support team at QuickBooksHelp is ready to assist. Please use any of the contact methods below and we will respond as quickly as possible.


Contact Details

@

Email

info@quickbookshelp.shop


T

Telephone

+44 0191 440 6448


W

Website

https://quickbookshelp.shop/


H

Support Hours

Monday – Saturday, 09:00 – 18:00 (UK time)


A

Registered Address

3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT



Legal & Company Information

QuickBooksHelp is a trading name of DEBUT ONE LTD, a private limited company registered in England and Wales. Our registered details are as follows:


#

Legal Company Name

DEBUT ONE LTD


R

Companies House No.

17224912


A

Registered Office

3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT


V

VAT Registration

Not VAT registered


H

Site Hosted By

Shopify Inc. (shopify.com)



How to Reach Us

By Email

For all enquiries — including orders, returns, delivery updates, and general questions — please email us at info@quickbookshelp.shop. We aim to respond to all emails within 1 business day during our working hours.

When emailing about an existing order, please include your order number and the email address used at checkout to help us assist you faster.

By Telephone

You can reach our team by phone on +44 0191 440 6448. Our lines are open Monday to Saturday from 09:00 to 18:00 UK time. We are closed on Sundays and UK public holidays.

If you are calling outside of our working hours, please leave a voicemail or send us an email and we will get back to you on the next available business day.

Response Times

  • Email enquiries: within 1 business day
  • Telephone: answered live during working hours
  • Returns and refund requests: acknowledged within 1 business day
  • Complaints: initial response within 3 business days


Common Enquiries

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. If you have not received this within 2 business days of your order confirmation, please contact us at info@quickbookshelp.shop.

Returns & Refunds

We offer free returns within 14 days of delivery. To initiate a return, please email us at info@quickbookshelp.shop with your order number and reason for return. Please do not send items back before contacting us. Full details are available in our Refund & Returns Policy on our website.

Damaged or Missing Items

If your order arrived damaged or an item is missing, please contact us within 48 hours of delivery at info@quickbookshelp.shop and include photographs where possible. We will resolve the issue promptly.

Payment & Invoices

We accept payments via PayPal only. If you require a receipt or invoice for your purchase, please contact us at info@quickbookshelp.shop with your order number and we will provide one within 1 business day.


Complaints

We take customer satisfaction seriously. If you are unhappy with any aspect of our service, we encourage you to contact us directly so we can resolve the matter as quickly as possible.

  • Email: info@quickbookshelp.shop
  • Telephone: +44 0191 440 6448
  • Post: 3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT

We will acknowledge your complaint within 3 business days and aim to provide a resolution within 14 calendar days. If we are unable to resolve your complaint to your satisfaction, you have the right to seek redress through the following:


DEBUT ONE LTD | Registered in England & Wales No. 17224912 | 3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT

© 2026 QuickBooksHelp. All rights reserved.