Privacy policy

QUICKBOOKSHELP

https://quickbookshelp.shop/

PRIVACY POLICY

Effective Date: 17 June 2025

Last Updated: 17 June 2025

This Privacy Policy explains how DEBUT ONE LTD ("we", "us", "our"), trading as QuickBooksHelp, collects, uses, stores, and protects your personal data when you visit our website at https://quickbookshelp.shop/ or make a purchase from us.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read it carefully before using our Site.

By using our Site or placing an order, you acknowledge that you have read and understood this Privacy Policy.


1. Who We Are — Data Controller

For the purposes of UK data protection law, the data controller is:

Company Name

DEBUT ONE LTD


Trading As

QuickBooksHelp


Registration No.

17224912


Registered Address

3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT


Email

info@quickbookshelp.shop


Telephone

+44 0191 440 6448


Website

https://quickbookshelp.shop/


We are not currently registered with the Information Commissioner's Office (ICO) as we fall within an applicable exemption. If you have any questions about how we handle your data, please contact us at info@quickbookshelp.shop.


2. Personal Data We Collect

We collect and process the following categories of personal data:

2.1 Data You Provide Directly

  • Full name
  • Delivery address and billing address
  • Email address
  • Telephone number
  • Payment information (processed securely via PayPal — we do not store card details)
  • Any communications you send us (e.g. support enquiries, return requests)

2.2 Data Collected Automatically

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 9)

2.3 Data From Third Parties

  • Payment confirmation data from PayPal
  • Delivery status and logistics data from our shipping carriers
  • Technical and analytics data from Shopify (our hosting platform)


3. How We Use Your Personal Data

We use your personal data only for legitimate purposes and always on the basis of a lawful legal ground under UK GDPR. The table below summarises our key processing activities:


Processing Purpose

Legal Basis

Details

Process and fulfil your order

Contract performance

Name, address, email, payment confirmation

Send order confirmation & updates

Contract performance

Email address, order details

Handle returns and refunds

Contract performance / Legal obligation

Order data, return reason, payment info

Respond to customer enquiries

Legitimate interests

Name, email, message content

Prevent fraud and ensure security

Legitimate interests / Legal obligation

IP address, payment data

Improve our website and services

Legitimate interests

Anonymised analytics and usage data

Comply with legal obligations

Legal obligation

Transaction records, correspondence


4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

  • Contract performance (Article 6(1)(b)): Processing is necessary to fulfil your order, manage your account, and deliver our services.
  • Legal obligation (Article 6(1)(c)): We may need to process your data to comply with applicable law, such as financial record-keeping obligations.
  • Legitimate interests (Article 6(1)(f)): We process certain data for purposes such as fraud prevention, website security, and improving our services, where these interests are not overridden by your rights.
  • Consent (Article 6(1)(a)): Where we rely on your consent (e.g. for marketing communications), you may withdraw it at any time by contacting us at info@quickbookshelp.shop.


5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share your data with trusted third parties where necessary to provide our services:

5.1 Service Providers

  • Shopify Inc. — website hosting and e-commerce platform (servers located in the USA; subject to appropriate safeguards including Standard Contractual Clauses)
  • PayPal (Europe) S.à r.l. — secure payment processing
  • Shipping and courier partners — to deliver your order (name and delivery address shared only)

5.2 Legal Disclosures

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required or permitted to do so, or where necessary to protect the rights, property, or safety of DEBUT ONE LTD, our customers, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the relevant third party. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this policy.


6. International Data Transfers

Some of our third-party service providers, including Shopify, operate outside the United Kingdom. Where we transfer personal data internationally, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office;
  • Transfers to countries with an adequacy decision from the UK Secretary of State;
  • Binding Corporate Rules or other approved transfer mechanisms.

For more information about the safeguards in place for international transfers, please contact us at info@quickbookshelp.shop.


7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. Our standard retention periods are:

  • Order and transaction records: 7 years (required by HMRC and UK financial regulations)
  • Customer support correspondence: 3 years from last interaction
  • Website analytics data: Up to 26 months (anonymised)
  • Marketing consent records: Until you withdraw consent, plus 1 year

When your data is no longer required, we will securely delete or anonymise it in accordance with our internal data management procedures.


8. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access (Article 15): You have the right to request a copy of the personal data we hold about you (a Subject Access Request or SAR).
  • Right to rectification (Article 16): You have the right to request that we correct any inaccurate or incomplete data we hold about you.
  • Right to erasure (Article 17): You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to restriction (Article 18): You have the right to request that we restrict the processing of your data in certain circumstances.
  • Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to object (Article 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
  • Right to lodge a complaint: You have the right to complain to the Information Commissioner's Office (ICO) if you believe we have mishandled your data.


To exercise any of these rights, please contact us at:

We will respond to all valid requests within one calendar month of receipt. We may ask you to verify your identity before processing your request.


9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support the functionality of our store. A cookie is a small text file placed on your device when you visit a website.

9.1 Types of Cookies We Use

  • Essential cookies: Required for the Site to function correctly (e.g. shopping cart, session management). These cannot be disabled.
  • Analytical cookies: Used to understand how visitors interact with our Site (e.g. pages visited, time on site). Data is aggregated and anonymised.
  • Functional cookies: Used to remember your preferences and improve your experience.
  • Third-party cookies: Set by Shopify and PayPal to facilitate their services on our Site.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them at any time. Please note that disabling certain cookies may affect the functionality of our Site. For more information on managing cookies, visit www.allaboutcookies.org.

A full Cookie Policy is available separately on our Site.


10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our Site (HTTPS)
  • Secure hosting via Shopify, which maintains industry-standard security certifications (PCI DSS Level 1 compliance)
  • Payment data processed exclusively by PayPal — we never store or have access to your full card details
  • Restricted internal access to personal data on a need-to-know basis

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach that is likely to affect your rights and freedoms, we will notify you and the ICO in accordance with our legal obligations.


11. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at info@quickbookshelp.shop and we will take steps to delete such information promptly.


12. Third-Party Links

Our Site may contain links to third-party websites, including PayPal and our shipping partners. This Privacy Policy applies solely to our Site. We are not responsible for the privacy practices of third-party websites and encourage you to review their respective privacy policies before providing any personal data.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised effective date. Where changes are material, we will endeavour to notify you by email.

Your continued use of our Site following the posting of changes constitutes your acceptance of the updated Privacy Policy.


14. Complaints

If you have any concerns about how we handle your personal data, we ask that you contact us first at info@quickbookshelp.shop so that we can attempt to resolve the matter.

You also have the right to lodge a complaint directly with the Information Commissioner's Office (ICO):

  • Website: www.ico.org.uk
  • Telephone: 0303 123 1113
  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF


15. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact our Data Controller directly:


DEBUT ONE LTD | Registered in England & Wales No. 17224912 | 3 Fetherston Road, Stanford-Le-Hope, England, SS17 0BT

© 2026 QuickBooksHelp. All rights reserved.